How We Work

How collaboration with us is structured

We support product teams and IT departments that already own delivery, but need additional expertise to move faster, safer, or more predictably. Our focus is on complex systems, business process automation, and enterprise-grade platforms.

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Our Model

We work with organizations that need more than delivery.
Our model is designed for systems that must remain reliable long after implementation.

Collaboration is structured in two distinct phases:

Integration project (one-off)

Ongoing operation and ownership

one-off

Integration Project

The goal of this phase is to make the process explicit, integrate our platform layer, and reach production readiness.

Typical activities:

Outcome:

A working system in production, with a clearly defined operational baseline.

This phase has:

Ongoing

Operation & Ownership

Once the system is live, responsibility shifts from “delivery” to “operation”.

This phase exists because real systems change:

We take responsibility for:

This is not billed by hours. It is an operational agreement based on system usage, process volume, and criticality.

What is Standard vs Configurable

To avoid custom chaos, we clearly separate what is shared from what is client-specific.

Standard (shared core):

Configurable (per client):

What we don’t customize:

This ensures long-term stability and predictable operation.

Engagement Models

Depending on your needs, collaboration usually starts in one of two ways.

Productized Solutions

Best when you run recurring, critical processes that must remain stable over time.

Staff Augmentation

Best when you already operate BPM platforms such as Camunda or Kogito and need experienced engineers embedded into your team.

short to mid-term engagement

In Short

We don’t deliver systems and walk away.
We design them, integrate them, and take responsibility for keeping them reliable.

If that matches how you want to work, we should talk.