Privacy Policy

1. Introduction

This Privacy Policy explains how DIGITAL CONTROL d.o.o. (“we”, “us”, “our”) collects, uses, and protects personal data through the website https://digitalcontrol.me/ (the “Website”).

We are committed to processing personal data lawfully, fairly, and transparently, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

DIGITAL CONTROL d.o.o.
Knjaza Danila 78A
81000 Podgorica
Montenegro
Email: info@digitalcontrol.me

DIGITAL CONTROL d.o.o. acts as the Data Controller for personal data collected via the Website.

3. Categories of Personal Data We Collect

We may collect the following categories of data:

a) Contact and Identification Data

• Full name
• Company name
• Email address
• Role / job title

Collected via:

• Contact forms
• Business Process Discovery tool
• Newsletter subscription

b) Process Discovery Data

Information submitted through the Business Process Discovery questionnaire, which may include:

• Process descriptions
• Organizational structure information
• System usage information
• Business criticality and operational insights

This information is processed solely for lead qualification, preliminary analysis, and automated document generation.

c) Technical Data

Collected automatically through analytics tools:

• IP address (anonymized where applicable)
• Browser type
• Device information
• Pages visited
• Session duration

Processed via:

• Google Analytics
• LinkedIn Pixel (if activated in the future)

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

a) Business Communication

To respond to inquiries and initiate business discussions.
Legal basis: Legitimate interest (Article 6(1)(f) GDPR).

b) Process Discovery and Lead Qualification

To generate automated process briefs and assess potential collaboration.
Legal basis: Legitimate interest.

c) Newsletter Communication

To send occasional business updates or insights.
Legal basis: Consent.

Users may unsubscribe at any time.

d) Website Analytics

To analyze traffic and improve Website performance.
Legal basis: Legitimate interest (where permitted) or consent where required.

5. Data Storage and Hosting

All systems related to the Website are hosted within the European Union.

Infrastructure provider:
Hetzner Online GmbH (Germany)

Supporting tools used:

• Self-hosted automation workflows (EU-based)
• In-house CRM system (EU-based)
• Mailchimp (EU data processing commitments apply)
• Google Analytics
• LinkedIn Pixel (if activated)

Where third-party providers are used, we rely on contractual safeguards and applicable data protection mechanisms.

6. Data Retention

We retain personal data for a maximum period of 24 months from the last meaningful interaction, unless:

• A contractual relationship is established, or
• A longer retention period is required by law.

Newsletter data is retained until consent is withdrawn.

7. Data Sharing

We do not sell personal data.

Personal data may be processed by:

• Hosting providers
• Email service providers (Mailchimp)
• Analytics providers (Google, LinkedIn where applicable)

All processors are contractually bound to data protection obligations.

8. International Data Transfers

Our primary infrastructure is located within the European Union.

Where third-party providers may process data outside the EU, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

9. Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

• Access control
• Role-based permissions
• Secure hosting environment
• Encrypted communication (HTTPS)

However, no internet transmission can be guaranteed to be completely secure.

10. Your Rights

Where applicable under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Requests can be submitted to:
info@digitalcontrol.me

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

Continued use of the Website constitutes acceptance of any updates.